Welcome our valued customers,
One of the most important values that we promise you in Majaly is absolute transparency, serving you in the best way, and our keenness to help you in the best way. We are pleased to receive complaints and suggestions in simple steps.
Remember, Majaly is always by your side to solve any problem you face, whether technical or otherwise, in the products sold in the store, even if after a year or more.
How to file a complaint (the expected time to solve the problem is from one minute to 7 working days, depending on the type of problem)
1- Contact via the WhatsApp application via the number +966532129418 or at the customer service mail [email protected]
2- Send the application number
3- Write the complaint and send it to us clearly
We are also pleased to receive your suggestions to improve and develop our online store to serve you with the best experience you deserve.
How to submit a suggestion:
1- Contact via WhatsApp the number +966532129418
2- Write the proposal and send it to us
We thank you for shopping in Majaly, and we apologize if you encountered a problem that might bother you, and we hope to serve you in the best possible way.
